Communications Center

The Hudson Police Department Communication Center just received a complete upgrade! The latest technology and new features allow our dispatchers to send you help more efficiently when you need it most. Watch the video to see the upgrades for yourself and read further details in the Hudson Commons article below.

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About the Hudson Police Department Communications Center

Staff

The Hudson Police Department Communications Center is staffed 24 hours a day, seven days a week, by 9 full-time and part-time staff members. Two dispatchers are on duty (scheduled) between 8 a.m. and midnight daily, while one dispatcher typically works midnight to 8 a.m.

Responsibilities

Dispatchers handle all Police, Fire, and EMS radio traffic, as well as incoming telephone lines, both emergency (9-1-1) and non-emergency calls.

Calls are recorded and dispatched via Computer-Aided Dispatch, or CAD, that simplifies (standardizes) data entry and dispatches calls more quickly with more information. The calls are also sent directly to the in-car mobile computer where the officer can read the call details. This provides quick and accurate information exchange between Dispatch and the officer and vice versa.