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City News & Updates

Posted on: November 3, 2021

Scam Alert!

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Hudson residents have been receiving calls from scammers demanding the customer pay their electric bill immediately to avoid service shutoff. In one instance, a resident was contacted and the scammer demanded they pay their American Electric Power (AEP) bill. When the resident informed the caller they had Hudson Public Power (HPP), not AEP, the scammer told them that AEP had bought HPP. These calls are not from the City of Hudson or other electric providers.

American Electric Power does not service the Hudson area, and does not make calls demanding payments of their customers. In addition, when legitimately contacted by the City of Hudson regarding a Hudson Public Power account, City staff will state they are with the City of Hudson Utility Billing Department. If your account is delinquent and at risk for service disconnection, a shutoff notice is always sent through the mail to notify you. The Utility Billing Department will never call demanding payment, and calls are only made during business hours (Monday through Friday between 8 a.m. and 4:30 p.m.) If you are unsure if a call like this is legitimate, please do not hesitate to call the City of Hudson or your electric provider to check on your account.

Hudson Public Power Utility Billing Department: 330-342-1710

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